Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion of certain records, or restriction of some processing. You may also object to certain uses where that right applies. We may need to verify your identity before acting on a request.
Available rights depend on your location and the nature of the request.
Requests
How to Make a Request
To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We will assess the request, respond within a reasonable period, and explain any denial or limitation where the law allows.
Requests are reviewed after identity checks and any legal exceptions are considered.
Data Retention
Data Retention
Retention periods vary by record type. We generally keep account, transaction, and support records for the period needed to operate the service, resolve disputes, meet tax or accounting duties, and maintain security. When information is no longer needed, we delete it, anonymize it, or store it in a restricted archive where permitted.
We keep information only for as long as needed for the stated purpose or as required by law.
Policy Updates
Policy Updates
The revised version will apply once posted on the site unless a different effective date is stated. If a change is material, we may provide additional notice through the site or another reasonable method.
We review this policy from time to time and update it when our practices or legal obligations change.